First Draft: Milgram
So, I’m studying up on social psychology for my licensing exam and got to read over the Milgram study again. Decided to use it for a story, and this is what happened. It’s a first draft, as usual, but I really enjoyed this one. Let me know what you think in the comments. As always, critiques, suggestions, positives, and negatives are all welcomed! Happy reading!
Toby sat alone in his monitoring booth, just as he had done day in and day out for the past seven and a half years. The booth was comfortable, but not spacious. He had his ergonomic chair, a desk to house his input terminals, a small refrigerator for his lunch, and the display panel. Unfortunately, there were no windows, which was why he made sure to take his lunch outside—at least when the weather permitted. It had been a long stretch of bitterly cold, breezy days, so he was resigned to staring at the three walls and display screen for the rest of the day.
The screen moved with the digital images of the shopping plaza patrons. He had been around when the system was just green, x-ray like images. Now they had at least created a few standard images that roughly assured him there were humans milling about there. They were all smiling people, dressed and styled ambiguously enough that he got nothing but a rough estimate of who they might be. There was one form for adults, one for children. Another for pets that sometimes appeared to stroll through the plaza. He liked to imagine the little groups of two adults and one or more children were a family enjoying a nice day out. In the evenings, he created stories for the two adults walking slowly through, imagining them on a first date.
Of course, that was more to simply make the time pass by more quickly. It was a good job, but painfully boring. Stare at the screen, watch for any aggressive or illegal activity, provide appropriate redirection, record the incident. Most days he redirected only minor infractions—littering, running in undesignated zones, loitering. Some days it was more significant. Once, he had to redirect a shoplifter, which was quite an experience. His hands grew clammy and his heart rate picked up just thinking about it.
There was a soft bell from the screen, and it highlighted one patron with a red aura. A pop-out replayed the last fifteen seconds of action, and Toby clearly saw the person take their napkin and drop it to the ground before continuing on. He reached out to the inputs, turning the dials down to their lowest setting—it was, after all, a minor infraction—and depressed the grey button down briefly. The image of the person on the screen briefly flickered to a red image with a frowning face, then returned to normal. The shock was delivered, the action redirected, and Toby watched the person walk over and retrieve their trash. He almost imagined the other glanced up angrily at the watching cameras, but there was of course no way to know that for sure.
Tedium is how he described his job usually. Most people abided by the rules, so there was rarely anything for him to do. The change was not necessarily welcome, because he did feel conflicted about causing pain even if it was for clearly outlined infractions; however, it also meant he had something to occupy the time. Toby dutifully recalled the recording in a portion of the screen, eyes jumping from the new activity to routine patrol, and began his report.
He attached the recorded images, watching as the generic adult figure faded and was replaced with a young man sitting at one of the plaza tables. He dropped his napkin and continued on, only to pause a minute later. Toby smiled. Sure enough, the man turned and offered an irritated glare at the camera as he picked up the discarded napkin. Toby recorded the voltage and duration of the redirection, associated it with the clip, and submitted it to Central Office for review and verification.
It was quiet as he opened his lunch box and unwrapped his sandwich. He sipped water from his bottle, letting his eyes close for a few brief moments. Dana was watching his screen while he was on break. She was always good about that. At least, he assumed she was. Her messages were always filled with exclamation points and smiley faces, so he got the feeling she was eager to help. He chewed his sandwich, thoughts wandering to Dana. He wondered what she looked like. What she brought for lunch. Where she was located.
He wondered where his plaza was located. Not in his city, that was for sure. Had he ever met someone who had walked across his screen? Neither of them would know if he had.
Had he ever met Dana?
There was a reminder tone as his thirty minute lunch ended. His screen flickered back to life, and he returned to his post. Hopefully spring would come soon and he would be able to go back outside to the park bench for lunch. He liked people watching—actual people watching—much more than being alone with his thoughts.
Time passed with minor infractions resulting in brief, routine redirection. He watched the screen and the clock with equal interest, waiting for the end of the day. It was nearly time to go home when the final redirection came in.
It was after school, so the number of children had dramatically increased. Most with parents, a few wandering alone. Teenagers, he told himself. He always kept a close eye on them, but they seemed docile today. On the other side of the screen, a region flashed as the chime sounded. He watched a child run across the plaza, leaving behind an adult figure. He looked down at the inputs, preparing the appropriate level for a child infraction, but his eyes bounced back up as there was another tone.
“Infraction limit exceeded. Increase redirection to level: 2,” read the note hovering over the still running child. Toby sighed. This was the part he hated. Begrudgingly, he increased the dial to 2 and depressed the button. There was a flicker over the screen as the child figure turned red and stopped running. The image stayed for a three seconds, then faded back to the normal, happy child image.
The adult figure bustled over, hands waving in a lecturing motion. A parent scolding with “I told you so,” he imagined. The recording later confirmed. It was a much younger child than he imagined, too young to have already exceeded infraction level 1.
He was late leaving the office, having gotten the paperwork completed a full fifteen minutes after the end of day tone. It always took him longer on redirections like that.
Thus passed the like of Toby, day in and day out. He watched his screen, ate his lunch, and administered redirection as required. The days eventually warmed again, and he enjoyed his sandwich on a bench beneath a tree where people walked about smilingly in the sunshine. He always made sure to dispose of his trash properly, and he was a moment late back to his post.
And then, the routine changed.
It was summer, a time when the plaza was even busier and the clientele more active. He always noticed a surge in redirections in the summer, which he attributed to kids out of school and the carefree attitude that permeated the season. The rules still applied, though, and he did his job to enforce them.
He had taken a later shift, an attempt to build up some vacation time so he could spend a few days relaxing on the beach. The plaza was now much quieter, having emptied of the majority of patrons. Instead, his screen now rotated between five locales, each more deserted than the last. Toby drank his coffee slowly, yawned, and did his best to stay focused even as his lids grew heavy.
He had drifted farther towards sleep than he intended when an urgent chime from the screen snapped him back to the moment. He saw his plaza before him, feeling a familiar swell of anxiety and protectiveness. There were a handful of people on the screen, all of them frozen in time as they faced the center. There was an adult emblazoned in red. He did not need to see the replay to know what was happening. The person had broken through the boundary of the closed shops, only to return moments later carrying something. A break-in.
His hand was shaking as he moved the dial, setting it up for a shoplift redirection. These hurt him each time, because they were automatically a level five. And they seemed to get longer each and every time.
Before he could press the button, there was another chime. He looked up, his eyes stumbling over the words on the screen in disbelief.
“Infraction limit exceeded. Increase redirection level to: 10.”
The bubble of anxiety swelling in his chest finally burst, drenching every part of him with its refuse. His hands were shaking over the dial, glancing down at the innocent numbers. There it was, sitting just beyond the nine, looking perfectly innocent in its malevolence. He had never done something like this. He had no idea what he was even about to do. But his hand shuddered as he tried to turn the knob.
The door to his office clicked open, and he released a breath he had unintentionally been holding. In walked a man in a suit, a thin smile plastered on his face. Toby stared. Not only had he never seen the man before, but no one had ever intruded on him during a shift.
“Mr. Georges,” said the man, his smile stretching just a bit, looking almost pained now.
Toby nodded. His hand was still hovering around the dial, and he could see the perpetrator moving on the screen from his peripheral vision.
“Quite a scene, eh? Go on, set the redirection and deliver it, just as instructed.”
Toby’s mouth opened and closed and his looked between the man and the screen. Eventually, his words caught up. “But, I’ve never—what if it—“
“Come on, Mr. Georges. They made their decision. We have rules here.” The man took a couple of confident strides forward, placing a hand gently on Toby’s shoulder. There was a gentle nudge, turning him back towards the screen. “Now, you do your part.” The smile widened, a gash etched across the face of a grinning corpse. The eyes were dead, Toby realized. Or not dead, but so very far away. “You have to keep order, Mr. Georges.”
The man reached across Toby, gently turning the dial from its position up to 10. He then waved at the console, indicating the smooth grey button. Toby’s hand trembled as it reached toward the button. He paused, and the hand on his shoulder tightened just enough to remind him it was there.
“Are you sure?” Toby asked, his fingers finally having found the familiar groove on the button.
“Our system doesn’t make mistakes, Mr. Georges,” said the man smoothly.
The button was down, and it took a moment for Toby to realize his fingers had pressed the button. The image on the screen changed, the person frozen in the moment. It was not a few seconds, and his eyes were glued to the screen, waiting for the normal adult image to return and assure him everything was going to be okay. It stretched on for seconds more, each one ripping itself from beats of Toby’s heart. And then it was over.
Only the image did not return to normal. It vanished completely.
The man in the suit patted Toby’s shoulder proudly. “Well done, Mr. Georges.” He turned smoothly on his heel and marched toward the door.
“Wha-What happened?” Toby blurted out, rising from his chair and taking a step toward the man.
“You provided the needed redirection,” responded the smiling man, only half turning to face him.
Toby looked back at the screen, now seeing new figures moving onto the screen. These figures were running, but had the emergency designation glowing around their images. They clustered around the spot the shoplifter had been moment before. The spot where the image disappeared.
“Are they okay?”
“They’ve been redirected,” said the man, hand on the door knob.
Toby felt the coffee surging in his gut. “I think I’m going to be sick.”
“If you need a break, you have your fifteen minutes,” the man said, his hand on the door, “but we’ll expect you back at your post for your shift. You’ve got to file your report, Mr. Georges.”
“I can’t, I just—“ His head swiveled from the screen to the man, trying to piece together what was happening. The idea of watching the images in real time, of selecting his clip, of numbly filing the report. The room spun around him.
“You will, Mr. Georges.” He opened the door and had one foot out when he paused, breath catching briefly in his throat. When he turned back around, the smile was gone, replaced by a stern, concentrated expression. “And if you think you’re not on someone’s screen right now, Mr. Georges, you are quite wrong. Which is why I know you’ll be back to work after your fifteen minutes.”
The door closed behind him, and Toby sank into his chair, staring at the wall. He heard a chirp as his screen clicked off. Someone named Jordan was now watching his screen, not knowing what had just occurred. He stared at his hands while they trembled. What he wouldn’t give for tedium again.
This work by Katherine C is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.